How to Place a Will Call Order

Online Website Will Call Orders are Required for Warehouse Pick-up. 

  • Shop Website and add needed items to cart.
  • View cart and check items and amounts.
  • Update cart to update any changes made to amounts.
  • Click on “Proceed to Checkout” button.
  • Fill out Billing details – so Website doesn’t view order as SPAM. Make sure your email is spelled correctly.
  • Choose: “Warehouse Pick-up – Will Call Order” option at check out.
  • Mark – Agree to terms.
  • Click on “Place Order” button.
  • See on screen Order Confirmation message.
  • Wait for “Order Complete” email, BEFORE coming to get your order.
  • Will Call Orders Must be Pick up and pay for order with 3 business days or canceled by email.
  • We Do NOT take will call orders by phone.

Online Will Call Orders with Pick-Ups – Usually within 2 Hours or Less** are Required. In-store Shopping or Browsing is Not Available.

PLEASE wait for your ORDER COMPLETE email before coming in.

All Sales are Final – No Exchanges, Returns or Refunds.

  1. IF YOUR EVENT IS CANCELED AND YOU DON’T PLAN TO PICK UP YOUR WILL CALL ORDER… PLEASE let us know ASAP so we don’t waste money reordering what you are not taking as well as allowing other customers to buy these products as in stock!
    IF we cancel a number of your orders for non-pickup, we will require orders to be prepaid and shipped, instead of allowing a will call order.
  2. Will Call orders that have not been picked up after 3 business days from the date of order will be considered abandoned and may be cancelled. Product availability from abandoned will call orders after the 3rd day can not be guaranteed.
  3. All Balloons are sold flat, not inflated. All Will Call Orders are Final Sale, No Returns or Exchanges. 
  4. If the order is for Resale, it must be marked as “FOR RESALE” in the special instructions during check-out.

Will Call Hours:
Monday to Thursday: 9:30 am to 5:00 pm
Friday: 9:30 am to 6:00 pm
Saturday: 9:00 am to 2:00 pm
Sunday: CLOSED

Pay at Warehouse on Pick-up.
For Small Orders under $10.00 we take CASH Only.

For Purchases of $10.00 or more… We accept all Major Credit and Debit Cards, CASH, and mobile payments like Apple Pay, Google Pay, and Samsung Pay, plus PayPal and Venmo QR codes. Credit Cards must have a chip or be able to tap and pay. Credit/Debit Card must be of the person picking up the order.
No Slide only cards.
NO CHECKS ACCEPTED.

Balloons are sold flat, not inflated. All Will Call Orders are Final Sale, No Returns.

Contact us: castle@bouquetsofballoons.com

Questions and Customer Service:
909.874.5898

Will Call Warehouse Address:
Balloon Warehouse
993 W. Valley Blvd. Ste. 112
Bloomington, CA 92316