Will Call Ordering

Online Website Will Call Orders are Required for Warehouse Pick-up.


Shipping Cost is Shown, in order at check-out, but will not be charged.
• We Do NOT take will call orders by phone.


  1. Online Will Call Orders are still Required for Warehouse Pick-up to comply with Pandemic guidelines and with the manufacturers major out of stock issues!
  2. PLEASE wait for your ORDER COMPLETE email before coming in.
  3. Most manufacturers are now open, but way behind in shipping, so we may not be able to restock products quickly. Orders will/may have shorts due to manufacturers being shut down for the last three months, so make sure you can substitute items for your customers.
  4. We will do our best to pull your order ASAP the same day placed.  We pull about 97% of the orders the same day.
    Due to the many small will call orders, and orders with lots of 1 each of different themes and holidays, please allow 1 to 2 business days to have your order pulled.
  5. Anagram is having a problem with color match for Number Balloons. We will try to match them, but this is not always possible and if needed should be explained to your customer in advance. All manufacturers are getting low on numbers and letters.
  6. IF YOUR EVENT IS CANCELED AND YOU DON’T PLAN TO PICK UP YOUR WILL CALL ORDER… PLEASE let us know ASAP so we don’t waste money reordering what you are not taking as well as allowing other customers to buy these products as in stock!
    IF we cancel a number of your orders for non-pickup, we will require orders to be prepaid and shipped, instead of allowing a will call order.
  7. Remember in HOTTER WEATHER when leaving balloons outside for contactless deliveries that the balloons will heat up and can pop. DON’T Over Inflate! Leave Expansion Room!
  8. Air or Helium Foil Balloon Inflation: Mylar Balloon Inflation – – Make sure you are using the correct, appropriate equipment.
  9. Have a disclaimer for balloons you deliver, due to heat and breakage.
  10. Balloons are sold flat, not inflated. All Will Call Orders are Final Sale, No Returns. Shipping Cost is Shown, in order at check-out, but will not be charged. Credits Cards Accepted for $10.00 or more. Credit Card must be of the person picking up the order. If the order is for Resale, it must be marked as “FOR RESALE” in the special instructions during check-out.
  11. Will Call orders that have not been picked up after 3 business days from the date of order will be considered abandoned and may be cancelled. Product availability from abandoned will call orders after the 3rd day can not be guaranteed.
  12. Face coverings are requiredagain – in San Bernardino County as the result of new health order requested by the Board of Supervisors.  http://www.sbcounty.gov/Main/Pages/CountyNews.aspx

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Balloons are sold flat, not inflated.
Must use Will Call – Warehouse Pick-Up at Check-Out. (No website payment for Will Call Orders.)


Will Call Hours:
M – TH 9:30 am to 5:00 pm
Friday 9:30 am to 6:00 pm
Sat. 9:00 am to 2:00 pm
Closed Sunday

Orders under $10.00 are CASH Only. NO CHECKS ACCEPTED.
Orders of $10.00 or more can by paid by Credit Card of the person picking up the order. We accept Credits Cards via PayPal Here or Square.
Balloons are sold flat, not inflated. All Will Call Orders are Final Sale, No Returns.

Contact us: castle@bouquetsofballoons.com

Questions and Customer Service:


Will Call Warehouse Address:
Balloon Warehouse
993 W. Valley Blvd. Ste. 112
Bloomington, CA 92316