Phone Orders should ship to
the same address as the billing address of the credit card.
ship within 2-3 business days, if you have a party or event that you are
ordering for make sure that you allow at least a week for delivery. We are
currently shipping about 85% of the orders the same day we get the order, if
it is placed online before 12:00 NOON PST. Large and or Heavy orders are
shipped Fed Ex Ground (Usually will NOT be shipped to HI, AK, GU, VI, PR.or
and may take longer to arrive, plan accordingly. PLEASE put in the special
instruction section at check out the date you would like your order by We do not offer overnight
shipping. WE DO NOT OFFER A DELIVERY GUARANTEE BY a Certain Date, all orders
are subject to postal or carrier delays. Orders placed after 12 noon Friday may not get into the system
until Monday morning, if we are out of stock on the items ordered. Some
items require extra shipping cost to HI and AK, most do not. Big and Bulky
Orders and Orders that exceed normal ordering will have the additional
shipping cost billed and paid prior to accepting the order.
to PR or VI? Please read addressing
PDF from Post Office.
The tracking number is automatically emailed
to you when the order is shipped.
Sales tax is charged on all orders to Calif.
UNLESS you have a
on File with us and are in the business of retailing balloons. Fill it out,
print it, fax or mail it in. Orders less than $40.00 in msde are considered
retail sales. Orders MUST be marked as "FOR RESALE" in the special
instructions when ordering to have CA tax refunded.
Shipping to address other then billing address of
You now can change your shipping address in
paypal to another address other than your credit card billing address. WE WILL
NOT SHIP TO A DIFFERENT ADDRESS THAN THE ONE PROVIDED THRU CHECK OUT. So make
sure you choose the right address or add a different ship to address BEFORE
We ship to the credit card billing address OR the address provided by paypal
as the shipping address for online orders. The billing
address must be within the US for us to take the credit card online or by
Combined Order Shipping: Not offered.
If your shipping address is wrong and the package is returned,
undeliverable, refused or is returned to us, we will not credit back the
shipping charge of the purchase. Returns are subject to a 20%
Restocking Fee. Custom Orders are not returnable. Other returns must be unopened, like new condition.
Latex Balloons are
NO LONGER Returnable,
due to abuse of our old return policy.
A Return Authorization Email MUST be obtained prior to any return.
We refuse returns without a return address or that
are beyond 30 days.
"Online Only Item"
NO LONGER Returnable,
due to abuse of our old return policy.
Returns must be sent back in an appropriate box, or package as it was shipped
to you. We don't pay for or reimburse shipping costs on returns. You must be
the original purchaser. Please only order what you need for the event. All
subject to a 20% Restocking Fee. Include a copy of the original
invoice/packing list with authorized return.
No returns accepted / credited after 30 days.
A Return Authorization Email MUST be obtained prior to any return. We refuse
returns without a return address or that are beyond 30 days. Returns must be
sent back in an appropriate box, or package as it was shipped to you.
Returns are subject to acceptance and will not be allowed for dated
items, ie: 2012 or special events ie: Super Bowl.
Large Orders that are cancelled before shipping
or when in transit are considered special orders and will be charged a
restocking fee of up to 20% and if already shipped the shipping charge.
Orders will be canceled if Actual
shipping cost exceed the cost of the whole amount of the order.
Printing on Balloons: Some balloons
occasionally have less than perfect printing, but are released by the
manufacturer that way, we try and pick the best.
Orders of items
This means the item is NOT in stock yet.
We will attempt to contact you by email, to see if you can wait or if you
want a refund of the item. If no reply by shipping time of the next business
day, we will refund it and ship the rest of the order.
Export: We sell within the USA only, WE DO NOT EXPORT.
We don't direct export. We do have a number of customers using
. We still require US Shipping Address and US Credit Card
Billing address on all orders.
In Stock: Not all balloons are guaranteed to be
in Stock at time of ordering.
Can we pick up and order at the warehouse that we
No. Orders placed online are shipped.
Can we come in and shop the warehouse?
NO. We offer Will Call Only. We require you to add items to the online shopping cart
and copy and paste it in an email to us (or print it out and fax it in) and
let us know what day
you would like to pick
it up, unless we have made other arrangements with you in advance.
We Do NOT take will call orders by phone.
Will Call Hours: M - F 9 am to 3:00 pm.
Orders under $40.00 are CASH Only. NO CHECKS ACCEPTED.
Balloons are sold flat, not inflated.
Delivered Inflated see:
or our retail store
If you feel there is a shortage in your order. FIRST look in the package
"Multiple Balloons Enclosed" or check Packing Slip for
notes: ie: "Backordered", "Refunded",
otherwise you must report it within 48 hours of receiving order.
Guarantee: If balloons are defective when
received please contact us to return balloon(s) to us in order for us to
submit defective balloon(s) to their manufacturer. If accepted (determined to
be defective) you will have
your balloon(s) replaced for free, or your money refunded,
and is not responsible for loss of
profits.. Shipping costs are
Remember you will have some
popped balloons unless you
are using the correct, and appropriate equipment. Our guarantee only
covers balloons when using the correct, and appropriate equipment, and from
30 days of the original purchase. Our
guarentee does not cover "Fly Time" length of time the balloons will stay
inflated or floating, that is dependent on handeling of balloons and
conditions beyond our control.
Management reserves the right to decline any order deemed out of the
ordinary in terms of service or special handling.
Your sole and exclusive remedy against Balloon Warehouse is limited to the
return or the replacement of said merchandise. You shall have no right
for incidental or consequential damages, like loss of expected party
decorating profits, etc.
Also, please note that typoes do happin [like that one there!].
Balloon Warehouse is
not liable for typographical errors.
Mylar Balloon Inflation
sure you are using the correct equipment.
UNDERSTAND we are not responsible for
balloons damaged, popped when incorrectly inflated.
WARNING: Adult supervision required. Keep inflated
foil balloons from electrical powerlines, lights, and outlets by securely
attaching the right size balloon weight. Discard broken balloons. Do not use
metallic ribbon with foil balloons.
Prices and Terms are Subject to Change without notice.
Globos y fuentes al por mayor. Ballons et approvisionnements en gros.
LATEX BALLOONS - How long do they last
inflated with Helium? Average time is 8 - 14 hours for 11 to 12 inch size,
depending on the brand.
Hi-FloatŪ can extend the fly time. Heat can
reduce the fly time. Blow-up as close to the event as possible for the
freshest looking balloons.
Qualatex recommends using no more than a pea-sized drop of Hi-Float to
ensure balloons do not get weighed down.
Unless you are experienced with Hi-FloatŪ adding it can actually shorten
the float time.
NOTE: Colors do not look the same
between different computer monitors, so what we see and what you see will
probably not be the same. We use the image from the manufacturer for our
site. Please check description for more details or email for more info.
Colors will vary between brands.
NOTE: Bags of Assorted Colors means
that, Assorted Colors are in the bag. There is no guarantee of the number of
each color or even that all listed colors are in the bag. Bags come assorted
from the factory. If you need a certain number of certain color(s) buy bags
of the colors you need. No returns on bags because the number of a certain
color was not in the bag.
Questions: Contact us at
or call us at: 323-349-0800 or 626-799-8800 or 800-368-6747 Fax 909-266-5659
Most 18 inch and many big shape mylar balloons are not individually
subject to change without notice.
LATEX BALLOON WARNING!
Choking Hazard. Children under 8 years can choke or suffocate on
uninflated or broken balloons. Adult supervision required. Keep
uninflated balloons from children. Discard broken balloons at once.
MYLAR BALLOON WARNING! Not Suitable for
Children under 36 months due to potential small parts which may pose
a choking hazard. Adult supervision required.
Our balloons are not inflated when delivered. Balloons are sold flat, not inflated, wholesale.
We supply balloons in bulk.
We are a balloon and party supply wholesale distributor in San Bernardino
County, Southern California.
Warehouse - Will Call Warehouse
Street Address: 19059 Valley Blvd., Unit #112, Bloomington, CA 92316
Warehouse - Will Call Warehouse
Street Address: 993 W. Valley Blvd., Unit #112,
Bloomington, CA 92316
Mylar Balloon Inflation - Make
sure you are using the